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PAST WORKSHOPS
DECEMBER 7TH, 2018 – How to Deal with Angry, Dissatisfied Customers
NOVEMBER 30TH, 2018 – Managing & Maximizing Service Encounters
NOVEMBER 23RD, 2018 – Listening & Responding to Customers’ Needs
NOVEMBER 15TH, 2018 – Fostering Youth Entrepreneurship in Tourism
OCTOBER 25TH, 2018 – Managing Your Customers’ Experience in A Digital Age