PAST WORKSHOPS

DECEMBER 7TH, 2018 – How to Deal with Angry, Dissatisfied Customers

Workshop #3

NOVEMBER 30TH, 2018 – Managing & Maximizing Service Encounters

Workshop #2

NOVEMBER 23RD, 2018 – Listening & Responding to Customers’ Needs

nov 2018 - 2

NOVEMBER 15TH, 2018 – Fostering Youth Entrepreneurship in Tourism

FOSTERING YOUTH ENTREPRENEURSHIP IN TOURISM (1)

OCTOBER 25TH, 2018 – Managing Your Customers’ Experience in A Digital Age

FLYER Customer Experience Workshop

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