Workshop: “Dealing with Angry, Dissatisfied Customers”

Date: Friday December 7th, 2018

Venue: Curepe, Trinidad

This slideshow requires JavaScript.

---

Workshop: “Managing & Maximizing Service Encounters”

Date: Friday November 30th, 2018

Venue: Curepe, Trinidad

This slideshow requires JavaScript.

---

Workshop: “Listening & Responding to Customers’ Needs”

Date: Friday November 23rd, 2018

Venue: Success Centre, Charlieville, Trinidad

This slideshow requires JavaScript.

---

Workshop: “Fostering Youth Entrepreneurship in Tourism”

Date: Thursday November 15th, 2018

Venue: FSS Lounge, The UWI, St. Augustine

Partners: The Department of Management Studies, ShareHome Caribbean

This slideshow requires JavaScript.

 

This slideshow requires JavaScript.

---

Workshop: “Managing Your Customers’ Experience in A Digital Age”

Date: Thursday October 25th, 2018

Venue: FSS Lounge, The UWI, St. Augustine

Partner: The Department of Management Studies

This slideshow requires JavaScript.

This slideshow requires JavaScript.